FAQ
What are your products made of?
Our cosmetics are formulated with high-quality, skin-friendly ingredients. We prioritize natural and cruelty-free components, ensuring our products are safe and effective for all skin types.
Are your products cruelty-free?
Yes! We are committed to ethical practices and do not test our products on animals. We ensure our suppliers also adhere to cruelty-free standards.
Do you offer vegan products?
Yes, we offer a range of vegan products that do not contain any animal-derived ingredients. Look for the vegan label on our packaging.
How should I store your cosmetics?
Keep your cosmetics in a cool, dry place away from direct sunlight. Always ensure lids are tightly sealed to maintain product integrity.
What is your return policy?
We want you to love our products! If you're not satisfied, you can return unused items within 30 days of purchase for a full refund. Please see our Returns page for more details.
How can I find the right shade for my skin tone?
We provide swatch comparisons and guides on our website. You can also reach out to our customer service for personalized recommendations based on your skin tone.
Are your products safe for sensitive skin?
Many of our products are formulated specifically for sensitive skin. We recommend checking the ingredient list for any potential irritants and performing a patch test before full application.
Do you offer international shipping?
Yes, we ship internationally! Shipping fees and times vary based on the destination. Please check our Shipping Policy for more details.
What is the shelf life of your products?
Our products typically have a shelf life of 12 to 24 months, depending on the formulation. For optimal freshness, check the expiration date on the packaging or refer to our website for specific product details.
Can I use your products during pregnancy?
While many of our products are safe for use during pregnancy, we recommend consulting with your healthcare provider regarding specific ingredients to ensure they meet your needs.